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General Business Terms
Terms & Conditions
All SGS public training courses are subject to SGS Hong Kong Ltd General Conditions of Service.
SGS Training Services’ Terms & Conditions for in-company presentations will be detailed in full in our official training proposal which is prepared for each training programme requested.
Booking Details
To reserve participant places on public courses, please complete and return the booking form to our address:
SGS Hong Kong Ltd.
Ms. Kim Yiu (CDTS),
28/F, Metropole Square,
2 On Yiu Street,
Siu Lek Yuen,
Shatin, N.T.
Alternatively, reservations may be made via:
E-mail
fax: (852) 3158 2622
Website: www.hk.sgs.com
Provisional bookings may be made by telephone: (852) 3543 7900.
One week before the course starts, you will receive a confirmation letter or cancellation letter. Please contact SGS City Learning Centre if you do not received the confirmation/cancellation before the course commencement days.
Approximately one week before the start of the course you will receive pre-reading materials if applicable.
Bookings should be accompanied by the course fee. Any application received without payment will be regarded as a provisional booking over which firm bookings will take preference. For participants outside of the HK, payment in full must be received 14 days before the start of the course.
Course fees do not include accommodation.
Full details and SGS Training Services Terms & Conditions for in-company presented courses and tailored programmes are available on request.
Cancellation
All cancellations of registration must be made to SGS CDTS in writing. If cancellation is received:
- One month notice before the course starts, 10% of the training fee will be charged as administration fee
- Within two weeks before the course starts, 100 % of the training fee will be charged as administration fee
Postponement
In the case of postponements, SGS Hong Kong Ltd will endeavour to accommodate suitable alternatives wherever possible. If this postponement is within 21 days of the course commencement, a 25% administration charge will apply. If a participant transfers to a different course or a different date and then subsequently cancels the booking, the full course fee remains payable.
Substitutes
There will be no charge if a substitute person from the same organisation wishes to replace the original delegate on the same course and date.
Course Content
SGS Training Services are constantly updating and improving course material to meet revised standards, legislative changes etc. SGS Training Services therefore reserves the right to improve the specification and format of its courses for the benefit of the client without notice. However, every endeavour will be made to ensure delegates receive a copy of the course programme with confirmation of booking.
Course Cancellation
SGS Training Services reserves the right to cancel a course at any time in circumstances beyond our control and without liability. In such circumstances delegates will be offered an alternative date and a credit note for the full course fees.
Prices
Please send the cheque payable to “SGS Hong Kong Ltd.” to Ms. Kim Yiu (CDTS), 28/F, Metropole Square, 2 On Yiu Street, Siu Lek Yuen, Shatin, N.T.
Late Payment
SGS Hong Kong Ltd reserves the right to charge interest on all outstanding fees, once stated credit terms expire. The interest charge applied will be 2.5% per calendar month or part thereof.
Liability
The client accepts that it is their responsibility to ensure the selected course is suitable and appropriate for the participant and that he/she has the necessary level of competence to be able to achieve the course objectives.
Intellectual Property
Intellectual property rights for all materials shall remain the sole property of SGS Hong Kong Ltd or, in the case of a course developed by a training partner of SGS Hong Kong Ltd, the partner organisation.
It is the client’s responsibility to ensure that course materials are not reproduced, stored in a retrieval system, or transmitted in any form, or by any means without prior permission of the copyright owner. Unlicensed multiple copying of any course material is illegal.
Status of classes during typhoons and black rainstorms warnings
Morning and whole day classess will be cancelled if typhoon Signal No.8 or the Black Rainstorm. Warning is hoisted at 7:00 am.
Afternoon classes and seminar will be cancelled if typhoon signal No.8 or the Black Rainstorm. Warning is hoisted as 11:30 am.
All classes will be dismissed immediately if a typhoon signal No.8 or gigher isgnal is hoisted.
